General Terms & Conditions

Effective Date: 2025-09-08

Welcome to the Grobler website, owned and operated by Jacob Grobler ("Grobler," "we," "us," or "our"). These General Terms & Conditions ("Terms") govern your use of our website and all services, resources, and content provided by Grobler. By accessing or using our website, you agree to be bound by these Terms.

1. Services & Resources

Grobler offers a range of engineering services, including project-based solutions, support contracts, and free resources. Grobler Studios offers custom artistic commissions.

  • Project-Based Solutions: Our services are provided on a project basis, as outlined in a separate, written agreement between you and Grobler.

  • Support Contracts: Our support contracts are subject to the terms of a specific agreement between you and Grobler.

  • Free Resources: We provide various free resources, including guides and productivity tools. You must create a user account to access these resources.

2. Grobler Studios Commissions

Our service is a bespoke commissioning process for unique art pieces, such as the animal busts.

  • Commissioning Process: We reserve the right to decline a commission at any stage if it is not a suitable fit for our artistic style or capabilities.

  • Client Responsibilities: You are responsible for providing high-quality, clear photographs and accurate information. The final likeness is highly dependent on the quality of the provided reference materials.

  • Payment & Refunds: Details regarding payment schedules and cancellation policies will be outlined in your personalized quote. Due to the custom nature of our work, a non-refundable deposit may be required to begin the creative process.

3. Intellectual Property

  • Grobler Content: All content on this website, including text, graphics, logos, and digital downloads, is the property of Grobler or its content suppliers and is protected by copyright laws.

  • Project Work: The intellectual property rights for all work produced for a client as part of a project-based solution will be defined in the project-specific contract.

  • Studios Work: All artistic works, including the 3D digital sculpts and physical busts, remain the intellectual property of Grobler Studios. You are granted ownership of the physical bust, but not the rights to reproduce it commercially without our express written permission. We may use images of the finished bust for our portfolio, marketing, and social media unless you request otherwise in writing.

4. User Accounts & Payments

  • Account Creation: You agree to provide accurate and complete information when creating your user account. You are responsible for all activities that occur under your account.

  • Donations: While our resources are free, you may voluntarily provide donations. Donations are non-refundable and are provided at your discretion to support our ongoing work.

  • Financial Information: All payments for services, shop purchases, and any API calls are processed by third-party providers. We are not responsible for the security of these transactions.

5. Limitation of Liability

To the fullest extent permitted by law, Grobler shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, services, or resources. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses. Grobler Studios is not liable for any damage to a bust after it has been delivered. We are not responsible for any delays in the commissioning process that are a result of client non-responsiveness or force majeure events.

6. Governing Law

These Terms are governed by the laws of the Netherlands. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of the Netherlands.

7. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.

8. Contact Information

If you have any questions about these Terms, please contact us at:

Grobler

Jacob Grobler

jacob@grobler.nl